General Questions

What is an arborist?

An arborist is a certified and trained professional who specializes in improving and sustaining the health and appearance of individual trees and shrubs. An arborist understands and appreciates the value of trees and shrubs and is trained to inspect them effectively to identify causes of plant problems. An arborist is also a skilled technician who can plant trees and shrubs, treat to resolve or prevent damage, remove trees and shrubs and operate trade-specific equipment and tools.

The most competent arborists receive certification by the International Society of Arboriculture (ISA), an international professional organization that promotes the professional practice of arboriculture through research, technology, and education.

Do you service commercial accounts?

Arborist Enterprises services both residential and commercial accounts. Our modern and well-maintained fleet, and our highly-trained technicians are equip to manage all size commercial accounts. Please click here to learn more about commercial services.

Don’t landscaping companies provide tree care?

Using one company may be convenient but many times it is at the expense of quality, depth and scope of knowledge, reliability and professionalism. The same reason for there being many specialists in medicine is the same reason you should choose a specialist in tree care. Knowing that everything that happens to a tree or shrub stays with that plant forever, arborist will properly treat all plants even when they are small or easily reachable from the ground.

Selecting a professional arborist trained to observe subtleties in growing trees and shrubs will ensure that they are nurtured in ways that landscapers are not prepared to do. Arborists understand a trees or shrubs total growing environment.

Care based on growing environments keeps trees and shrubs healthy and reduces maintenance costs. Arborists also observe trees’ growing environments. A mature sugar maple in an open mulch bed may require very different care from a similar maple growing near a home or driveway. Care based on growing environments keeps both trees and homes looking beautiful.

I’ve mailed back my proposal, when will work be scheduled?

Thanks for mailing back your proposal. We’re committed to getting the job done and we will contact you the day before we come out to your property.

Plant Health Care (PHC) Questions

What is Plant Health Care (PHC)?

Plant Health Care is a total health care solution for evaluating, maintaining, identifying, and treating your trees and shrubs and their environment.

Susceptible trees and shrubs are vulnerable to attacks by pests. Some diseases can quickly and easily kill within a short period of time while others are chronic and long lasting. Some diseases cause no injuries at all. Arborists are trained to identify signs of disease when evaluating your trees and shrubs and will provide solutions and treatment to ensure their long-term health.

Will I need to have this service forever?

Because of the endless number of potential diseases or insect issues that can affect trees and shrubs there is a continual need for Plant Health Care. Arborists can detect and address any such issues before they become a problem that can jeopardize your trees and shrubs.

It rained about an hour after our treatment was completed.  Do I need to get it re-applied?

For liquid weed control, wait 7 to 10 days. Observe your leaves and, if they start to curl, contact your Arborist Representative, as re-application of weed control might be needed.

For granular application, no action is needed.

Lawn Care Questions

We just had an application done to our lawn. How long do we need to stay off it?

We recommend that you allow the treatment to dry completely before use of the area. This may take 1-2 hours.

For granular application only, you can resume use of the treated area immediately.

Should I water my lawn in the summer?

Northern grasses are accustomed to growing in drought conditions. When water is scarce it will begin to shut down and go dormant but the plant will recover once the rains start up again.

In the event that you decide to water your lawn, do it in the early morning hours. We recommend you do not water in the evening as this has been shown to promote fungus problems. Additionally, be sure to water each area thoroughly. Place a bowl in the watering area and see how much water the area is receiving. A good thorough watering of at least an inch of water once a week is better than infrequent shallow watering. Shallow watering encourages the roots to grow to the surface instead of growing downwards.

Tree Pruning Questions

How often should I have my trees pruned?

Every 5 years is a good rule of thumb but it could be more or less depending on the tree.  Storm events may also cause damage that needs to be addressed.  It is not a bad idea to have an Arborist evaluate your trees annually.

Does pruning really provide that much of a benefit to my trees (or to me)?

Tree pruning is extremely important to help a tree develop proper branch structure so that it is less likely to suffer damage or a failure in the future.  Proper pruning can also help manage potential insect or disease issues.

When is a good time to prune my trees?

Most trees can be pruned any time of the year.  We do, however, recommend that you wait until flowering trees are finished with their flowers before they are pruned.

How do I get grass to grow under my trees?

In order to get any type of grass to grow under your trees sunlight needs to be able to filter through the branches and provide light. Therefore, properly and regularly pruned trees will have a better chance of growing grass under them.  Select a shade tolerant species of grass to plant. Be aware that it may take a while for grass to become established.

Mulching Questions

Why should I mulch?

When applied correctly, mulching becomes a maintenance practice that can limit needless stress to a tree or shrub. Stressed trees or shrubs are vulnerable to infection or attack. Mulch can serve as a defensive layer that regulates moisture and temperature. Mulch can also help protect your roots in areas of heavy traffic or mowing, keeping your valuable trees and shrubs healthy.

How much mulch should do I use and how do I apply it?

As a rule of thumb, a 2-4 inch layer of mulch that extends 4 to 6 feet from the base of the tree should be applied above the existing soil. Be sure to leave a 1-inch gap between the base of the tree and the mulch so that the completed application resembles a donut.

Billing Questions

Do you offer payment plans?

Yes! In addtion to accepting including personal checks, cash, and credit cards (Visa, Mastercard, and Discover), we now offer Arborist Financing.


When will I be billed?

Invoices are issued following completion of work and due within 30 days.

“Good care was taken when working around flower beds, etc. Cleanup was good… The guys were friendly & responsive.”

Dennis P. – Lititz

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